I went down to the campus AV department to get some posters printed (because for some reason, don’t ask me what, we’re not allowed to get posters printed in the print shop). Like every other time I brought my USB drive down with me, walked up to the counter and said “I’d like to print some posters, please.” Every other time I’ve done this over the last two years they took the drive, popped it into a computer, and printed it for me on the spot. This time, I was told they can’t take files from USB drives anymore; that IT had told them they “[were]n’t allowed,” and that I had to submit a print request form via the employee network. They seemed as baffled by the why of this as I was.
So. Okay, fine. So I went back to my desk and submitted the file. I wasn’t sure about the correct paper weight, since every other time they just held up a bunch of samples and had me pick one, so I made my best guess and went back down with an old poster of the correct weight.
My print request had not appeared. Here’s where the girl told me they’d been “having problems” with the print request form submission system.
I very heroically did not ask why she hadn’t told me that before I schlepped up and down four flights of stairs.
Guess what she did next.
That’s right! She asked if I still had the USB drive!
Which she then proceeded to pop into the computer, copy the file out, and print my posters right on the spot.
I swear to god IT is basically a make-work department at this point.